<Privacy Policy Content>

Garam Electronics Co., Ltd. (hereafter ‘the company’) values the privacy of our customers and complies with the laws on the Promotion of Information and Communications Network Utilization and Information Protection.

Through our privacy policy, we inform you how the personal information you provide is being used, and what measures are taken to protect your privacy.

The company will announce any revision of the privacy policy through website notices (or individual notices).

This policy will be implemented starting from January 25, 2024.

  1. Personal Information Collection Items For consultations and more, the company collects the following personal information:

Online Inquiries

  • Collected items: Name, contact number, email, inquiry contents, etc.
  1. Purpose of Collection and Use of Personal Information The collected personal information is utilized for the following purposes: Fulfillment of contracts and service provision, inquiries/answers related to service provision

  2. Retention and Use Period of Personal Information In principle, once the purpose of personal information collection and use is achieved, the information is immediately destroyed. However, if needed to be preserved under the regulations of related laws, the company will retain member information for a certain period as stipulated by the laws.

Preservation items and basis for payment records

  • Record of contract or withdrawal of subscription retention period: 3 years
  • Record of payment and supply of goods retention period: 5 years (Act on the Consumer Protection in Electronic Commerce, Etc.)
  • Record of consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, Etc.)
  1. Procedure and Method of Personal Information Destruction The company immediately destroys personal information once the collection and usage purpose is achieved. The destruction procedure and method are as follows:

Destruction Procedure Information entered by members for registration, etc., is transferred to a separate DB after the purpose is achieved (in case of paper, to a separate document box) and destroyed after being stored for a certain period according to internal policies and other relevant laws (refer to the retention and usage period).

Destruction Method Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the records.

  1. Provision of Personal Information In principle, the company does not provide users’ personal information to the outside. However, there are exceptions in the following cases: When users have consented in advance or when there is a demand from investigating authorities according to the procedure and method specified in the laws for investigative purposes

  2. Consignment of Collected Personal Information The company entrusts the operation to external professional companies for service fulfillment as follows:

  • Entrusted party: 3Any I&C Co., Ltd.
  • Contents of entrusted work: Website and system management (hosting/maintenance)
  1. Rights of Users and Legal Representatives and How to Exercise Them Users can inquire or modify their registered personal information at any time, and may request to cancel (withdraw consent) their membership. For personal information inquiry and modification, users can click ‘Change Personal Information’ (or ‘Member Information Modification’ etc.), and for membership withdrawal (consent withdrawal), clicking “Membership Withdrawal” allows direct access, correction, or withdrawal after going through the identity verification process. Alternatively, you can contact the personal information management officer by document, phone, or email, and we will take immediate action. If you request correction of errors in your personal information, the company will not use or provide the personal information until the correction is completed. If wrong personal information has already been provided to a third party, we will notify the third party of the correction process without delay to ensure correction. The company processes information deleted or terminated by the user’s request as specified in “Retention and Use Period of Personal Information Collected by the Company” and ensures that it is not viewed or used for any other purposes. For children under 14 years old, their legal representative has the right to inquire or modify the child’s personal information, and to withdraw consent to collection and use.

  2. Installation, Operation, and Rejection of Automatic Personal Information Collection Devices The company operates ‘cookies’ that store and find your information from time to time. Cookies are very small text files sent to your browser by the server used to operate our website and are stored on your computer’s hard disk.

The company uses cookies for the following purposes:

Purpose of cookie usage To analyze the frequency of access or duration of visits by members and non-members, understand users’ preferences and areas of interest, track paths, conduct targeted marketing and provide personalized services through analyzing the level of participation in various events and visit frequency. You have the option to install cookies. Therefore, you can allow all cookies by setting options in your web browser, check every time a cookie is saved, or refuse to save all cookies.

Cookie Setting Rejection Method To refuse cookie settings, you can choose the option in your web browser to allow all cookies, to check each time a cookie is saved, or to refuse all cookies.

Setting Method Example (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy However, if you refuse the installation of cookies, there may be difficulties in providing the service.

  1. Complaint Service Regarding Personal Information To protect customer’s personal information and handle complaints related to personal information, the company has designated the following department and personal information management officer:

Customer Service Department Department: Management Support Team Phone number: 02-782-8771 Email: tax@garamec.com Personal Information Management Officer Name: Director Bae Ki-wan Phone number: 02-782-8771 Email: tax@garame.com For reports or consultations on personal information infringement, you can inquire with the following institutions:

  • Personal Information Infringement Report Center (privacy.kisa.or.kr / dial 118 without a code)
  • Cyber Investigation Department of the Supreme Prosecutors’ Office (www.spo.go.kr / dial 1301 without a code)
  • Cyber Security Bureau of the National Police Agency (police.go.kr / dial 182 without a code)